We worked hard to become a leader in independent online document preparation and filing services, and we'll work even harder to stay that way. Learn more about our story below.
We've compiled a knowledge base of documents and filing processes in over 700 jurisdictions across the country. And it's growing every day. You could do the same yourself, but it could take you years, because that's how long we've been at it.
No matter how much research you do, nothing replaces experience. And our team of dedicated document and filing specialists have decades of combined experience in the very services that we provide. Many times, you will only ever need to do a given filing once in your lifetime. We've done it many times before, and we're happy to offer our help.
SimpleFilings is an Authorized IRS e-file Provider. This allows us to work with secure and accurate
IRS e-file systems, and gives you the peace of mind that you are working with a professional. We are one of only a handful of authorized software developers in this part of the country.
We've invested substantial time, effort, and legal research to ensure compliance with federal, state, county, and local processes and regulations. We know the difference between notarization and certification, between ESIGN and UETA, and between a Responsible Party and Third Party Designee.
Having a solid plan for data security is simply a necessity for any modern business. We address the security of data in multiple ways, so that our customers can stay focused on their requested document or filing. If you're interested in more detail on our security practices, you can find it here.
The primary appeal of doing business on the Internet is convenience. So we design each of our custom forms to be as simple, intuitive, and easy to understand as possible. In addition, our website is easily found from any PC, tablet, or smartphone, and we strive to keep it compatible with all major Internet browsers.
Maintaining an "A" rating with the Better Business Bureau requires continuous, quality customer support. Our staff of document and filing specialists provide phone support five days a week, and e-mail support seven days a week. We offer walk-in assistance for those more comfortable with in-person interaction, and our extensive order tracking software ensures that you get detailed, accurate information about your order no matter who you speak to. For those interested in self-service, our Customer Help portal is available 24-hours a day.
We began with a focus on entrepreneurs and have expanded to serve small business people and individuals. We don't intend to grow beyond that however. We believe our niche is in helping non-institutional customers navigate the system, and we plan to continue doing that for many more years to come.